Our Services

Our experience in the industry and that of our partners allows us to provide solutions that are realistic and sustainable. We undertake continued professional development through continuous training, ensuring that we remain consistent with legislative changes and maintain quality professional services.

Health and Wellnes Services

Mental health concerns are on the rise worldwide and South Africa is no exception. According to international research, 1 in 6 employees experience mental health problems in the workplace. Even employees without a mental health problem, will feel burnout, feel unmotivated and experience some level of anxiety.

It is for this reason that wellness programmes have become vital for every organisation, no matter how small.

Our wellness programme comprises of the following services:

  • Individual and organizational health risk assessments.
  • 24/7/365 psycho-social call centre for employees and family members provided by Social Workers, Psychologist and Trauma Counsellors.
  • Life Coaching.
  • Trauma Support - group trauma diffusion, trauma debriefing and containment.
  • Awareness, education and communication.
  • Managerial support, Training and Consulting.
  • Workplace conflict management.
  • Financial wellness through our partners

Risk Management Services

At Work and Health Link we understand that an employee has to be well in different areas of their life in order to effectively fulfil their occupational requirements. We are cognisant that sick leave is one of the leading causes of unproductivity and loss of revenue for organisations. Over and above illnesses and injuries, we are mindful that factors such as burnout and work bullying contribute immensely to sick leave abuse.

Sick Absenteeism and Incapacity Management

Our health risk management strategies have the following benefit:

  • It reduces direct and indirect cost of continued sick absenteeism and sick leave.
  • It reduces insurance premiums by decreasing the claims experience for disability.
  • It promotes good labour practices.
  • It allows the employer to make informed, prompt decision regarding disability/incapacity matters thereby avoiding legal disputes from employees.
  • More, importantly it increases the productivity levels.

Disability Management

  • Promoting early return to work to own occupation or alternate occupation, thereby reducing the duration of claims in payment.
  • Reducing the claims experience for the Insurer, and thus managing rate premiums.
  • Return to work is beneficial for the employee as work is an important part of adulthood. Research shows that work provides a sense of achievement, it improves ones psychological well-being, self-esteem and sense of self by being able to support ones family and also by contributing to the economy of the country.

Our service offering under disability management entails claims administration processes from beginning, to end. WHL will handle all queries on disability claims and also attend meetings with various stakeholders.

"Sick leave whether used for legitimate reasons or not has become a major problem for many organizations and industries worldwide. Each year sick leave costs companies around the world billions of dollars. What’s more, in many countries public sector workers take a considerable higher proportion of sick leave days than their private sector counterparts. Therefore, it’s even more costly for government and for taxi payers".

According to Mindtools

Medico-Legal Assessments

We provide medico legal and medical negligence assessments and reporting for various legal firms.

  • Provide expert witness opinion to the High Court as and when needed.
  • Perform functional capacity evaluations and compiling of reports.

All assessments are conducted using a combination of standardized and non-standardized assessment batteries, clinical observations and residual work capacity testing.